All customers are entitled receive a digital receipt after payment.

In the rare case that a repair is not possible with Dazzotek, you will only be charged for half of the normal diagnosis fee.

If a customer decides not to pursue a repair following diagnosis, they are still required to pay the full diagnosis fee.

All defective products/components are responsibly recycled if a customer does not wish to keep them.

Customers that arrive at the building without an appointment may be refused immediate service, but can remain in the lobby if they wish to await the soonest availability for service.

If you do arrive at the building without an appointment, please feel free to call and check on our availability. We may be able to assist you depending on existing appointments.

Appointments will no longer be available to those who make an appointment and do not arrive or cancel the appointment in advance.

Quotes given by Dazzotek are considered as pricing estimates. In the case that another service is required, or a customer fails to accurately convey the scope of the work, an adjustment a may be made to pricing, but it will be discussed prior to performing the service.

Businesses will be charged higher rates for services.

Customers must pay for services in full prior to receiving completed/repaired products (or before the end of a house call). Partial payments are not accepted.

For custom builds, a deposit is required to have components ordered by Dazzotek associates (varies based on build cost).

Prior to sending exact links to components for a customer to order parts following a consultation, a deposit of $50 is required.

If a product is left in the possession of Dazzotek for 6 months or longer without contact, it will be recycled/donated if the customer does not respond within 7 days of being given notice.